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MOOP

Terms of Service

Here's everything you need to know if you're thinking of commissioning me. Please feel free to email me any questions or queries you have - I am more than happy to answer.

Contents

Process

Due to most of my commissions being large pieces, I’ve decided to take on one commission at a time. After I invoice a commission and it is paid in full, I start working on it as soon as possible. However, if you wish to secure being the next in line, your commission must also be paid in full. This will be on a per-artwork basis.

I am happy to do quotes, and for more complex commission ideas I may do a layout sketch. However, sometimes I may adjust a quote upon finalisation. I will also try to keep you up to date with my progress, as some commissions take longer than others, and I will keep you informed of any outside circumstances that might affect this progress.

I will first make a rough sketch of the pose (if needed), then draw and show you the sketch, and ask if you have any further preferences or if you'd like any changes.

The first time I show you the pencil sketch, you can ask me for changes and alterations for free. After that, changes cost $5 per alteration.

The final commission image size may vary, but it will be to a maximum of 2000 pixels high. I’ll also give you an upload-sized image about 1000 pixels high.

For icons, I’ll give you one large file at 1000 x 1000, and two shrunk down to 300 x 300 & 100 x 100, for other sites’ use.

If you want your image at a specific size, please feel free to ask me.

Streaming

I will try to broadcast most commissions on Livestream, or similar services, for roughly two hours at a time. I will do my best to stream at a time convenient for the commissioner; if they cannot attend, I may stream anyway, or continue offline.

Payment methods

Paypal is currently the only form of payment I accept online. All prices are in USD.

I live in New Zealand, so if you are a New Zealander, you may pay by bank transfer. However, my prices are still in USD, so the amount you pay in NZD may vary according to the US/NZ exchange rate.

I send invoices for all commissions. Please do not just send me money - it is much easier for me to keep track of commissions as invoices. If you donate to me, do leave a message saying it is a donation, and your online handle/name so I know who to send a thank-you email to via the paypal email.

Please do not link anything in the Paypal comment box, but do feel free to leave your name/username and a thank-you if you wish.

I have an 100% up-front payment policy. You will only be allocated a slot once you have paid in full.

If your commission is in the $150+ range, I may agree to let you pay two-thirds of the price up-front and pay the other third once the commission is finished. However, for the order in which I work on individual commissions, priority will go to people who have paid in full.

Things I won't draw

I will usually refuse to depict any extreme violence, or extreme sexual fetishes.

If you're unsure about your idea, feel free to ask me, and I can tell you whether I'll draw it or not. It's always okay to ask!

Why the NSFW charge?

I charge an additional fee for NSFW (Not Safe For Work, i.e. sexually explicit material) for several reasons: because intimate poses and anatomy can take significantly longer to draw; because I often find it challenging for my own personal comfort level; and because I prefer to keep my gallery at a rating of around R16 (I am not opposed to sexual depiction and content, but would rather not generate material that I cannot professionally display.)

I am not a fan of pornography, so if you wish to commission erotic art from me, I will only draw within my comfort levels; please do keep that in mind if you wish to make a commission NSFW.

Rights and disclaimers

I reserve the right to turn down any commission (or commissioner) for any reason.

As the artist, I retain the rights to the artworks I create. Only the commissioner and myself may post or repost the artwork. The commissioner/art trader/gift art receiver retains copyright to their characters.

Please note that I make prints and/or other physical versions of my artworks to sell at conventions, and this sometimes includes pieces I originally drew for commissions, art trades or gift art. (These pieces will always include the character/s' names, the name of their owner, and a source link/URL.) After completing an artwork for you, I will ask you personally if you are alright with me making and selling prints of the artwork.

If you inform me you do not wish me to, I will not make or sell prints/reproductions of the artwork.

If you are alright with me making and selling prints of the artwork, I'll put one aside for you that you can have for free! (You'll still need to pay for shipping, though.)

I understand if you need some time to think about it, but please reply when you can, communication is really appreciated. If I don't hear back from you within two weeks of asking, I'll contact you and check again. If I still don't hear back, I'll assume you do not want the artwork printed or sold.

If you tell me one thing but then later change your mind, that's fine! Just let me know and I'll act accordingly from that point on (please note that, for example, I can't un-sell prints etc. that have already been sold.)

Private Commissions - I’m happy to do make a commission private, as long as you request it in advance. Unless requested otherwise, I post all finished commissions to my online galleries.

Refunds - I will put in my best effort and time in making your commission. If you are unsatisfied with the finished artwork, I will try to correct the artwork to meet your requirements. However, I don't offer refunds for completed commissions. Additionally, while delays are often unavoidable, I will only offer a refund for this if it has taken longer than a month for me to start work on your commission.

Or if, due to unforseen circumstances, I am unable to finish your commission, I will offer a partial refund for any aspects of the commission not yet completed.

I reserve the right to change or update the information contained in my Price List or this Terms of Service, at any time, without notice.

Thank you for reading, and I look forward to doing commissions for you!